Decision 41845
Served (printed as 1/12/2012) · Decision · Entire Board
DECISION CLARIFIED A JANUARY 21, 2011 DECISION, WHICH IMPLEMENTED A CONGRESSIONAL DIRECTIVE TO ENHANCE CONSUMER PROTECTION IN THE CASE OF LOSS OR DAMAGE THAT OCCURS DURING INTERSTATE HOUSEHOLD-GOODS MOVES. THIS DECISION MODIFIES THE REQUIREMENT IN THE JANUARY DECISION THAT CERTAIN INFORMATION BE PUT ON THE ESTIMATE FORM AND ITS RAISED VALUE LEVELS. IN ADDITION, THE DECISION CLARIFIED THE APPLICATION OF THESE CHANGES TO HOUSEHOLD-GOODS FREIGHT FORWARDERS.
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